Survey Shows Federal Managers Embracing Technology

A recent survey of senior federal employees has revealed that federal managers largely approve of the use of digital technology and wish their agencies would increase such usage, while simultaneously fretting that the federal government is not adapting to today’s technology as quickly as the private sector. The survey, released in January, was conducted by the National Academy of Public Administration and Virginia technology consulting firm ICF International and surveyed approximately 10,000 federal employees, most of whom were at the GS-13 level and up. A sizable majority of the managers who responded answered that devices and software such as smartphones, tablets, apps, online services, and video-conferencing have both improved their productivity and helped them to serve more Americans.

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