USDA's Bot Program Avoids $5.3 Million in Annual Costs, Boosts Employee Retention

The Department of Agriculture (USDA) announced its Robotic Process Automation (RPA) has saved $5.3 million in cost avoidance by saving more than 150,000 hours each year. RPA is a bot development that automates repetitive human work using existing user interfaces allowing employees to focus on more critical tasks.